FAQ's Asked Questions
What is Glowelle?
Glowelle is a skincare brand dedicated to providing high-quality, effective skincare solutions for all skin types.
What products does Glowelle offer?
Glowelle offers a wide range of skincare products, including face washes, serums, creams, sunscreens, and more based upon the skincare concerns.
Where do you ship to?
We ship our products nationwide across India.
How long will my order take to arrive?
Orders typically take 3-7 business days to arrive, depending on your location.
What is your shipping policy?
We offer free standard shipping on all orders over ₹500. For orders under ₹500, a standard shipping fee is applied.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email.
What is your return policy?
We accept returns within 7 days of purchase for unused and unopened products. Please contact our customer service for return authorization.
How do I initiate a return?
To initiate a return, please contact our customer service team with your order number and reason for return.
Do you offer exchanges?
Yes, we offer exchanges for defective or damaged products. Please contact us within 7 days of receiving your order.
How can I contact customer service?
You can reach our customer service team via email at support@glowelle.com or by calling our helpline.