Privacy Policy

Glowelle values your privacy and appreciates your trust in us. This Policy outlines how we treat user information collected on and from other offline sources. By visiting and/or using our website, you agree to this Privacy Policy.

Glowelle.in is a property of Glowelle an Indian Company registered under the Indian Partnership Act, with its registered office at:

Glowelle
F-26/12, Sector – 7, Rohini, New Delhi – 110085

Information We Collect

Contact Information

We may collect your name, email, mobile number, phone number, street, city, state, postal code, country, and IP address.

Payment and Billing Information

We collect your billing name, billing address, and payment method when you make a purchase. We NEVER collect your credit card number or expiry date on our website. Credit card information is obtained and processed by our online payment partner.

Information You Post

We collect information you post in a public space on our website or on a third-party social media site belonging to Glowelle.in. 

Demographic Information

We may collect demographic information such as events you like, events you intend to participate in, and tickets you purchase. This may also be collected through surveys.

Other Information

We may collect information about your IP address, browser, site of origin, time spent on our site, pages accessed, and site visited after leaving us. We may also collect details about your mobile device and operating system.

How We Collect Information

Direct Collection

We collect information directly from you when you register for an event or make a purchase. We also collect information if you post a comment on our websites or contact us via phone or email.

Passive Collection

We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons to collect information about your usage of our website.

Third-Party Sources

We may obtain information about you from third parties, such as integrated social media features on our websites. This may include your name and email address.

Use of Your Personal Information

  • To Contact You: We may use your information to confirm purchases or for promotional purposes.
  • To Respond to Your Requests: We may use your information to confirm registrations for events or contests.
  • To Improve Our Services: Your information may be used to customise your experience with us, including displaying content based on your preferences.
  • To Analyse Trends: We may use your information to enhance our website and products.
  • For Security: Your information may be used to protect our company, customers, and websites.
  • For Marketing: We may send you information about promotions, offers, new features, or products. This may include our own offers or those from third parties.
  • For Transactional Communications: We may also send emails or SMS about your account or purchases.
  • As Permitted by Law: We may use your information as otherwise allowed by law.

Sharing of Information with Third Parties

  • Service Providers: We share information with vendors who help manage our online registration process, payment processing, and transactional messaging. Some vendors may be outside of India.
  • Event Organisers: We share your information with event organisers and other parties responsible for fulfilling purchases. They may use the information as described in their privacy policies.
  • Business Partners: This includes third parties who provide or sponsor events or operate venues. They may use the information as described in their privacy policies.
  • Legal Compliance: We may share information to comply with laws, court orders, or government requests. This includes investigating potential fraud.
  • Business Transfers: If part of our business is sold, we may include customer information as part of the transaction.
  • Other Reasons: We may share your information for reasons not described here, but we will inform you before doing so.

Email Opt-Out

To stop receiving promotional emails, email  Processing may take about ten days. Transactional messages about your purchases will still be sent via email and SMS.

Third-Party Sites

Our site may contain links to third-party websites. This Policy does not apply to the privacy practices of those sites. Please read their privacy policies carefully. We are not responsible for third-party sites.

Grievance Officer

In accordance with the Information Technology Act 2000 and its rules, the name and contact details of the Grievance Officer are:

Mr. Rashid Khan
Glowelle
F-26/12, Sector – 7, Rohini, New Delhi – 110085
Phone: +91-11-47008162
Email: info@glowelle.in

For questions about this Policy or other privacy concerns, email info@glowelle.in

Updates to This Policy

This Privacy Policy was last updated on 24.07.2024. We may update our privacy practices from time to time. Any material changes will be notified as required by law. An updated copy will also be posted on our website. Please check periodically for updates.

Jurisdiction

By visiting the website, your visit and any dispute over privacy are subject to this Policy and the website’s terms of use. Disputes arising under this Policy shall be governed by the laws of India.